MetalREMS

Privacy Policy

Last updated: April 3, 2026

1. INTRODUCTION

This Privacy Policy describes how MetalREMS (“we,” “us,” or “our”) collects, uses, shares, and protects personal information. This policy applies to our marketplace platform, website, and related services. By using MetalREMS, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

We collect information about you in several ways, including:

Directly from you: When you register for an account, create a listing, send a message to a Seller/Buyer, or contact our support team. This may include your name, email, phone number, and business details.

Automatically: Through cookies and similar technologies when you browse our Platform, helping us understand user behavior and improve our services.

From Other Sources: We may receive information from business partners or third-party service providers (such as authentication or payment providers) to enhance your experience.

3. HOW WE USE INFORMATION

We use the information we collect to:

  • Facilitate connections and communication between Buyers and Sellers.
  • Verify accounts and maintain a secure trading environment.
  • Provide and improve Platform features, such as search filters and listing management.
  • Send service alerts, security updates, and administrative messages.
  • Analyze usage trends to optimize the marketplace experience.
  • Protect against fraudulent or illegal activity.
  • Comply with legal obligations and enforce our Terms and Conditions.

4. Your Choices

We may share your personal information in the following circumstances:

  • Access to Your Personal Information. You may request access to your personal information or confirmation that we have and process information about you. In certain limited circumstances, you may also request to receive access to your data in a portable, machine-readable format.
  • Changes to Your Personal Information. We rely on you to update and correct your personal information. Our website may allow you to modify your account profile. If our website or applications do not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.
  • Deletion of Your Personal Information. You may request that we delete your personal information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.
  • Opt-out of Targeted Advertising. Although we do not “sell” your personal information for money, we may use some of your personal information for advertising performance analysis, use your information for audience modeling for ongoing advertising, disclose your information to data brokers, and/or participate in data co-ops, which may constitute a “sale” under certain privacy laws. You may opt out of online tracking-based targeted advertising (e.g., cookies) by clicking the “Do Not Sell or Share My Personal Information” link in our cookie preference center. Please note that if you change browsers or computers, or if you clear your browser’s cache, you may need to click the link again to apply your preference. You may also opt out of other forms of targeted advertising through our cookie preference center.
  • Objection to Certain Processing. You may object to our use or disclosure of your personal information by contacting us at the address described below.
  • Online Tracking. We do not currently recognize the “Do Not Track” signal.
  • Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
  • Promotional Text Messages. If you receive a text message from us that contains promotional information, you can opt-out of receiving future text messages by replying “STOP.”
  • Revocation of Consent. Where we process your personal information based upon consent, you may revoke consent. If you revoke your consent for the processing of personal information, then we may no longer be able to provide you services.

Please note that not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law. Submitting Requests

California law requires us to disclose the following additional information related to our privacy practices. If you are a California resident, the following privacy disclosures apply to you in addition to the rest of the Privacy Policy